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• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you printed on the wrong side of photo paper, clean the paper path.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Adjust the density and/or ink drying time settings.
• Lower the copy density setting on the product control panel.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head. If print quality does not improve, disable the bidirectional setting.
• Clean the paper path.
• Do not press too hard on the original or the document cover when you are scanning originals on the
scanner glass.
• Clean the scanner glass.
• If you are copying from the ADF, place your originals on the scanner glass instead.
• Clean the ADF.
• Clean the originals.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Aligning the Print Head Using the Product Control Panel
Cleaning Your Product
Cleaning the Paper Guide
Cleaning the Print Head Path
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