MS Series PABX User Manual
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Description: Allow you to answer an incoming call (direct or transferred)
which is ringing on another extension.
●If Ext is in Direct-Dialing-Out mode, you should dial * # 3 + Ext .number
4.6 C.O. Line Reservation (except 108)
Format: Flash hook and # # (Reservation)
* # 9 (Restore)
Description: Extension N is talking with C.O. line A and at this time
incoming call from C.O line B arrives,Extension N can flash hook and press
# # to hold A(now A is hearing music on hold). At this moment, Extension N
can also make call pick up(input # 9), call transfer, dialing out etc...if
Extension N need to restore the connection with C.O. line, just input * # 9.
On default setting, the holding duration time is 120 second.
One extension can hold several call.
4.7 Call Transfer(External Call)
4.7.1 Call transfer toanother Extension
Format: Flash hook (or press the FLASH button) then dial the Ext. number.
Description: 1. Allow you to transfer an incoming call to another Ext.
2.The Flash time can be set. 3.In the process of the transfer, the C.O. line
will hear music on hold.
Example: Ext.605 is talking with C.O. line and need to transfer the call to
Ext.607.Then Ext .605 can transfer the incoming call to Ext .607 by
flashing hook (or pressing the FLASH ) and dialing 607.
◆ There maybe following 8 cases after a call is transferred from Ext.
A to Ext. B:
● A does not hang up after B pick up handset .Then communication
between A and B is established while C.O line is on hold (music on hold).
Whoever hang up (A or B), system will transfer C.O line to the other.
● A does not hang up and B does not answer A within 25 seconds.
Then A will restore the connection with CO. line, and B will stop ringing.
● A hang up and B answer the call; B will talk with C.O line.
● A hang up and B does not answer the call within 25 seconds, the
call will be back to ring A, if A never picks up the call in 30 seconds or A is
busy, the C.O line will be cut off.
● After A flash hook then hear the error massage, that means the
system is busy, A can proceed to flash hook (or press the FLASH button)
until the error massage is disappear.
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