Contents
vi FTB-500
13 Troubleshooting ........................................................................................285
Solving Common Problems .................................................................................................285
Restoring Your Unit to Normal Operation ...........................................................................291
Accessing the Online Documentation .................................................................................306
Contacting the Technical Support Group ............................................................................307
Viewing System Information ...............................................................................................308
Retrieving Network Interfaces Information .........................................................................311
Transportation ....................................................................................................................314
14 Warranty ....................................................................................................315
General Information ...........................................................................................................315
Liability ...............................................................................................................................316
Exclusions ...........................................................................................................................316
Certification ........................................................................................................................316
Service and Repairs .............................................................................................................317
EXFO Service Centers Worldwide ........................................................................................318
A Data Types .................................................................................................319
Applicable Data Types for Input—IEEE 488.2 ......................................................................320
Applicable Data Types for Output —IEEE 488.2 ..................................................................329
Applicable Data Types for Input—SCPI ................................................................................339
Special Numeric Values Received on Output .......................................................................340
B IEEE 488.2 and Specific Command Reference .........................................341
IEEE 488.2 Commands–Quick Reference .............................................................................341
IEEE 488.2 Required Commands .........................................................................................342
Specific Commands—Quick Reference ................................................................................362
Specific Commands ............................................................................................................363
C SCPI-Based Errors ......................................................................................381
D COM Properties and Events ......................................................................397
ActiveX (COM/DCOM)—Quick Reference ............................................................................398
Properties ...........................................................................................................................399
Events .................................................................................................................................406
E Communicating Through TCP/IP over Telnet ...........................................407
Introducing TCP/IP over Telnet ............................................................................................407
Features ..............................................................................................................................408
Configuring Your Unit and Modules to Work With TCP/IP over Telnet .................................409
Executing SCPI Commands Over Telnet ...............................................................................415
Releasing Modules ..............................................................................................................421
Internal Commands of the TCP/IP over Telnet Protocol .......................................................422
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