PostBase Mini
82
… when weighing
No confirmation beep Adjust sound signals (see chapter 11.3).
No weight is determined
for the letter on the scale
The weighing platform was still occupied when another
letter was placed on it. The scale only determines a
new weight if it was emptied before.
Empty the weighing platform. Place the letter.
The weight is too low or the scale is overloaded.
Use scale for mail pieces of the permitted weight range
only.
Either PostBase Mini does not recognise the scale, or
the scale is defective. Call the Customer Support.
… with postage loading
Desired amount cannot
be loaded
Impermissible amount.
Change amount and repeat loading.
Function not available The current user is not authorised to access this
function.
Please contact the administrator.
Postage download
procedure aborts
PostBase Mini fails to establish connection to the data
centre.
Check connection configuration (see chapter 11.9).
Data centre issue. Try again later.
Problem Possible cause and remedy
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