Fuji Xerox ApeosPort-IV C5570 Administrator's Guide

14 Problem Solving
400
Problem Solving
14
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
If the error is not resolved even after following the above procedure, contact our
Customer Support Center.
The machine does not work
properly.
Yes
Action Refer to "Machine Trouble" (P.401).
No
A message is displayed. Cause Has a paper or document jam occurred?
No Yes Action For information on paper jams, refer to "Paper Jams"
(P.525).
For information on document jams, refer to "Document
Jams" (P.544).
No
Cause Is an error code displayed?
Action Refer to "Error Code" (P.444).
The image quality is poor. Action Refer to "Image Quality Trouble" (P.406).
No Yes
Trouble during copying Action Refer to "Trouble during Copying" (P.412).
No Yes
Trouble during printing Action Refer to "Trouble during Printing" (P.416).
No Yes
Trouble during faxing Action Refer to "Trouble during Faxing" (P.419).
No Yes
Trouble during scanning Action Refer to "Trouble during Scanning" (P.423).
No Yes
Network-related Problems Action Refer to "Network-related Problems" (P.428).
No Yes
Media Print - Text-related
Problems
Action Refer to "Media Print - Text Trouble" (P.442).
No Yes
Media Print - Photos-related
Problems
Action Refer to "Media Print - Photos Trouble" (P.443).
Yes

Fuji Xerox ApeosPort-IV C5570 Specifications

General

Print Resolution	1200 x 2400 dpi
Scan Resolution	600 x 600 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	55 ppm (color and monochrome)
Monthly Duty Cycle	300, 000 pages
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Memory	2 GB
Hard Disk Drive	160 GB
Copy Speed	55 cpm (black/white and color)