Fuji Xerox ApeosPort-IV C5570 Administrator's Guide

14 Problem Solving
424
Problem Solving
14
Unable to Import Scanned Documents to the Computer
If you cannot import scanned documents to the computer, identify the symptom in the
following table to perform the remedy.
Symptom Cause Remedy
Unable to find
the scanner.
The machine is not turned
on.
Switch the main power and power on.
The network cable is
disconnected from the
computer.
Connect the network cable to the
computer.
The network cable is
disconnected from the
machine.
Connect the network cable to the machine.
Refer to "Interface Cables" (P.19).
The network between the
computer and machine is
abnormal.
Check with your network administrator.
Unable to open a
folder.
The folder is unregistered. Register the folder.
Refer to "Create Folder" (P.234).
The folder passcode has
been forgotten.
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the
passcode again.
Refer to "Create Folder" (P.234).
Unable to import
data from the
scanner because
of a TWAIN
transmission
error.
The scan driver is not
installed.
Install the scan driver.
Operation
terminates during
scanning.
The file size is too large. Lower the resolution, and import again.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.

Fuji Xerox ApeosPort-IV C5570 Specifications

General

Print Resolution	1200 x 2400 dpi
Scan Resolution	600 x 600 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	55 ppm (color and monochrome)
Monthly Duty Cycle	300, 000 pages
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Memory	2 GB
Hard Disk Drive	160 GB
Copy Speed	55 cpm (black/white and color)