Fuji Xerox ApeosPort-IV C5570 Administrator's Guide

Image Quality Trouble
409
Problem Solving
14
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.43).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4 (for Customers Having a Spot
Maintenance Contract)" (P.65).
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is
soiled with toner.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.43).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.43).
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4 (for Customers Having a Spot
Maintenance Contract)" (P.65).
High-voltage power supply
may have malfunctioned.
Contact our Customer Support Center.
Nothing is
printed.
Two or more sheets of
paper are being fed
simultaneously (double-
feed).
Fan the paper well and load it again.
Refer to "Loading Paper" (P.43).
No toner remains in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing Toner Cartridges" (P.60).
Power supply or high-
voltage power supply may
have malfunctioned.
Contact our Customer Support Center.
Symptom Cause Remedy

Fuji Xerox ApeosPort-IV C5570 Specifications

General

Print Resolution	1200 x 2400 dpi
Scan Resolution	600 x 600 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	55 ppm (color and monochrome)
Monthly Duty Cycle	300, 000 pages
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Memory	2 GB
Hard Disk Drive	160 GB
Copy Speed	55 cpm (black/white and color)