14 Problem Solving
432
Problem Solving
14
The level settings for the
NCP packet signature do not
match.
Use the set command from
the console screen on the
file server to confirm whether
the NCP packet signature is
set to level 3.
Enter the following command
from the console screen on
the file server to set the NCP
packet signature to either
level 0, 1, or 2, and restart
the file server. set NCP
Packet Signature Option=x
(x = 0, 1, or 2)
The default device name is
incorrect.
Print the Configuration
Report to confirm the last 6
digits (3 bytes) of the
Ethernet address.
Set the device name using
the correct Ethernet address.
Set a device name differing
from the default name.
The directory tree name is
not configured.
Print Configuration Report to
confirm whether the tree
name is specified.
Set the tree name.
The context is not set. Print Configuration Report]
to confirm whether the
context is specified.
Set the context.
Connected to a different
printer object.
Use NWADMIN from a
computer to confirm, on the
layout information of the print
server, whether the correct
object is assigned.*
Use the Driver CD Kit from a
computer to correctly set the
file server name/tree name/
context/active mode.
Use CentreWare Internet
Services from a computer to
correctly set the file server
name/tree name/context/
active mode.
The NetWare port on the
machine is not activated.
Print Configuration Report to
confirm whether the
NetWare port is activated.
Select the [Enabled] check
box of [NetWare] to activate
the port.
The file server is down. Search for the file server on
[Network Neighborhood].
Start the file server.
There is another device on
the network with an identical
device name.
Turn off the machine and
use NWADMIN from a
computer to confirm whether
the status of the relevant
printer object is "Standby".
Use the Driver CD Kit from a
computer to set a different
device name.
The NetWare port is not
activated.
Print Configuration Report to
confirm whether the network
number is "0000000"
(NetWare server is down), if
using IPX/SPX. If using TCP/
IP, confirm whether the IP
address is "0.0.0.0" (static
address unspecified, or the
DHCP server is down).
In the case of IPX/SPX, start
the NetWare server. In the
case of TCP/IP, either set a
static IP address or start the
DHCP server.
Cause Check point Remedy
*: For more information on configuration and operations, refer to NetWare Online Documentation.
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