Problem Solving
628
Problem Solving
15
027-757
[Cause] Probable causes are as follows:
1)An error occurred while connecting the server.
2)The reliable certificate has not been registered on the
machine.
3)The server addresses of the SSL server and the destination
server are not same.
4)The machine tries to communicate with the server using the
encryption method which is not supported on the machine.
5)The SSL client certificate has not been registered on the
machine.
6)The server certificate has been expired or will be expired soon.
[Remedy] For 1), check connection between the machine and the server, or
the machine and the DNS server using ping or trace route.
For 2), import the CA certificate and intermediate certificate
reliable to the SSL server to the machine.
For 3), check whether or not the machine communicates via the
SSL proxy server which enables you to confirm the SSL
communication. When the machine uses the server, set the
machine not to use the SSL proxy server.
For 4), check the encryption method supported on the machine.
Set the available encryption method to the SSL server setting.
For 5), import the SSL client certificate and configure the setting
to use the certificate.
For 6), check the date and time registered on the machine is
precise. If they are not, adjust the gap.
027-758
[Cause] The remote authentication is tried when [Login Name] and
[Password] are not correctly set in [LDAP Server/Directory
Service Settings]. As the result, the LDAP server sent back
RFC2251 Result Message No "49" (invalid credentials).
[Remedy] A security error occurred. Make sure [Login Name] and
[Password] are correctly set in [LDAP Server/Directory Service
Settings]. If the same message is displayed again, contact our
Customer Support Center.
027-759
[Cause] The connection to the LDAP server referred by the LDAP server
specified in [LDAP Server/Directory Service Settings] is failed.
[Remedy] Make sure the network settings of the machine are correctly set.
If the same message is displayed again, consult the network
administrator and check the connection from the machine to
the server.
027-760
[Cause] An invalid parameter is specified by XJT command.
[Remedy] Confirm the specified parameter.
Error Code
Cause and Remedy