11 Problem Solving
150
Problem Solving
11
The print quality
is poor.
An image quality problem
may have occurred.
Take the required action described in
"Image Quality Problems".
Refer to "Image Quality Problems" (P.153).
Unable to insert
or remove a tray.
Did you open a cover or
switch the machine off
during printing?
Do not forcibly insert or remove the tray.
Switch off the power. In a few seconds,
switch on the power. When the machine is
ready to receive data, insert or remove the
tray.
Unable to copy
with the specified
size.
Is the document glass or the
document cover dirty?
Clean the document glass or document
cover.
Refer to "Cleaning Document Cover and
Document Glass" (P.144).
Is the document a
transparency or highly
translucent medium?
Use the document glass to copy the
document, placing a sheet of white paper
on top of it.
Is the document in the
correct position?
Place the document correctly.
Refer to "Placing the Document" (P.84).
Is the document loaded
correctly?
Are the document guides on
the document feeder set in
the correct positions?
Align the document guides correctly.
Refer to "Placing the Document" (P.84).
Is the document folded? Smooth out the document and place it
again correctly.
Refer to "Placing the Document" (P.84).
Symptom Possible Cause Remedy
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