11 Problem Solving
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Problem Solving
11
Error Code
This section describes error codes.
An error code (X-X) or (XXX-XXX) blinks if printing terminated abnormally because of
an error, or a malfunction occurred in the machine.
Display Example of Error Code
Refer to the error codes in the following table to resolve problems.
Important • If an error code is displayed, any print data remaining in the machine and information stored
in the machine's memory is not secured.
If an error code is displayed that is not listed in the following table, or if you cannot
resolve an error despite following the instructions described in the table, contact our
Customer Support Center. The contact number is printed on the label or card attached
to the machine.
Note • If a two-digit error code (X-X) appears, you can view the grouped six-digit error code (XXX-
XXX) while holding down the <ID Card Copy> button.