Network Related Problems
167
Problem Solving
11
Network Related Problems
This section provides possible solutions to network problems.
Problems Using TCP/IP (LPD/Port9100)
The table below lists possible causes for problems that occur when using TCP/IP (LPD/
Port9100), the methods to check, and the required actions to take.
Unable to Print
Possible Cause How to Check Remedy
The correct IP address has
not been set.
Have the Network
Administrator check whether
the machine's IP address is
correct.
Set the correct IP address in
the machine.
An unrecoverable failure
occurred while processing a
print job.
Check whether an error is
displayed in the control
panel's display.
Turn the machine's power
OFF, wait until the display
becomes blank, then turn the
power ON again.
The selected protocol is not
compatible with the PC.
Check the selected protocol. Select a protocol compatible
with the PC.
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