11 Problem Solving
152
Problem Solving
11
Documents often
jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for
the document feeder.
Refer to "Placing the Document" (P.84).
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive tape
on the document?
Remove any sticky tags, paper clips or
adhesive tape from the document before
copying.
Are the document guides
set in the correct positions?
Adjust the document guide positions.
Refer to "Placing the Document" (P.84).
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and
check inside.
Refer to "Document Jams" (P.184).
An edge of the
document is
folded.
Is the document curled? Flatten the curl and load the document
again.
Symptom Possible Cause Remedy