Image Quality Problems
155
Problem Solving
11
Symptom Possible Cause Remedy
The printout is
light (faded,
unclear).
The paper is damp. Replace the paper with new paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing the Drum Cartridge"
(P.142).
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Toner Cartridge"
(P.139).
Black spots
appear in copies.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing the Drum Cartridge"
(P.142).
Black or colored
lines appear in
printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing the Drum Cartridge"
(P.142).
The narrow glass strip is
dirty.
Clean the narrow glass strip.
Refer to "Cleaning Document Presser and
Narrow Glass Strip" (P.145).
Dirt appears at
regular intervals
in the printout.
The paper feed path is dirty. Print several sheets.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing the Drum Cartridge"
(P.142).