Getac S400 User Manual

Troubleshooting 8-5
DVD Drive Problems
The DVD drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label facing
up.
 Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit,
available in most computer stores.
 Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
 The disc is not properly seated in the drive. Manually release the disc by inserting
a small rod, such as a straightened paperclip, into the drive’s manual eject hole
and pushing firmly to release the tray
Hardware Device Problems
The computer does not recognize a newly installed device.
 The device may not be correctly configured in the BIOS Setup program. Run
the BIOS Setup program to identify the new type.
 Make sure if any device driver needs to be installed. (Refer to the documentation
that came with the device.)
 Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)

Getac S400 Specifications

Power

ac adapter power	90W
ac adapter voltage	100-240V
ac adapter frequency	50/60Hz

Battery

battery capacity	8700mAh
battery type	9 cells Li-Ion

Temperature

operating temperature range	0°C to 60°C
storage temperature range	-40°C to 71°C
humidity	95% RH, non-condensing

System Memory

default memory	4GB DDR3
maximum memory	8GB
memory type	DDR3

Display

display size	14 inches
display resolution	1366 x 768
optional display brightness	800 NITs

Ports & Interfaces

usb 3.0 ports	3
usb 2.0/eSATA combo port	1
serial port	RS-232 x 1

Weight and Dimensions

dimensions	348 x 258 x 49.2 mm
weight	2.9 kg