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Getac S400 User Manual

Getac S400
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8-8 Troubleshooting
The computer does not enter Sleep or Hibernation mode immediately.
If the computer is performing an operation, it normally waits for the operation
to finish.
The computer does not resume from Sleep or Hibernation mode.
The computer automatically enters Sleep or Hibernation mode when the battery
pack is empty. Do any one of the following:
Connect the AC adapter to the computer.
Replace the empty battery pack with a fully charged one.
The computer does not enter Hibernation mode with the Fn+F12 hot keys.
Make sure that the Hibernation function is specified for the sleep button.
You might be using a PC or other card that prevents the computer from entering
Hibernation mode. To enter the mode, stop the communication program and then
remove the card or stop the card.
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software program’s
documentation for further information.
If you are sure the operation has stop, reset the computer. (See “Resetting
the Computer” later in this chapter.)
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low.
Make sure that the computer is not in Sleep mode.

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Getac S400 Specifications

Power IconPower
ac adapter power90W
ac adapter voltage100-240V
ac adapter frequency50/60Hz
Battery IconBattery
battery capacity8700mAh
battery type9 cells Li-Ion
Temperature IconTemperature
operating temperature range0°C to 60°C
storage temperature range-40°C to 71°C
humidity95% RH, non-condensing
System Memory IconSystem Memory
default memory4GB DDR3
maximum memory8GB
memory typeDDR3
Display IconDisplay
display size14 inches
display resolution1366 x 768
optional display brightness800 NITs
Ports & Interfaces IconPorts & Interfaces
usb 3.0 ports3
usb 2.0/eSATA combo port1
serial portRS-232 x 1
Weight and Dimensions IconWeight and Dimensions
dimensions348 x 258 x 49.2 mm
weight2.9 kg

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