Getac S400 User Manual

Troubleshooting 8-7
The numeric keypad is disabled.
 Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator
glows or not.)
The touchpad does not work, or the pointer is difficult to control with the
touchpad.
 Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
 Make sure that the LAN cable is properly connected to the RJ-45 connector
and the network hub.
 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.
Modem Problems
The modem does not work.
 Make sure that the telephone line is properly connected.
 Make sure that the COM port in the communication software is correctly set.
 Turn off power management.
Power Management Problems
The computer does not enter Sleep or Hibernation mode automatically.
 If you have a connection to another computer, the computer does not enter Sleep
or Hibernation mode if the connection is actively in use.
 Make sure that the Sleep or Hibernation time-out is enabled.

Getac S400 Specifications

Power

ac adapter power	90W
ac adapter voltage	100-240V
ac adapter frequency	50/60Hz

Battery

battery capacity	8700mAh
battery type	9 cells Li-Ion

Temperature

operating temperature range	0°C to 60°C
storage temperature range	-40°C to 71°C
humidity	95% RH, non-condensing

System Memory

default memory	4GB DDR3
maximum memory	8GB
memory type	DDR3

Display

display size	14 inches
display resolution	1366 x 768
optional display brightness	800 NITs

Ports & Interfaces

usb 3.0 ports	3
usb 2.0/eSATA combo port	1
serial port	RS-232 x 1

Weight and Dimensions

dimensions	348 x 258 x 49.2 mm
weight	2.9 kg