Figure 250: Enabling CRM on the User Portal .............................................................................................. 464
Figure 251: UCM & PMS interaction ............................................................................................................ 466
Figure 252: UCM & HSC PMS interaction .................................................................................................... 468
Figure 253: UCM & Mitel PMS interaction .................................................................................................... 468
Figure 254: UCM & IDS PMS interaction ...................................................................................................... 469
Figure 255: Create New Room .................................................................................................................... 471
Figure 256: Room Status ............................................................................................................................. 471
Figure 257: Add batch rooms ....................................................................................................................... 472
Figure 258: Create New Wake Up Service ................................................................................................... 472
Figure 259: Wakeup Call executed .............................................................................................................. 473
Figure 260: Create New Mini Bar ................................................................................................................. 473
Figure 261: Create New Maid ...................................................................................................................... 474
Figure 262: Create New Consumer Goods................................................................................................... 475
Figure 263: Mini Bar .................................................................................................................................... 475
Figure 264: Create New Wakeup Service..................................................................................................... 476
Figure 265: Announcements Center ............................................................................................................. 479
Figure 266: Announcements Center Group Configuration............................................................................. 481
Figure 267: Announcements Center Code Configuration .............................................................................. 482
Figure 268: Announcements Center Example .............................................................................................. 483
Figure 269: Queue Metrics .......................................................................................................................... 484
Figure 270: StatusPBX Status .................................................................................................................. 485
Figure 271: Trunk Status.............................................................................................................................. 486
Figure 272: Extension Status ....................................................................................................................... 487
Figure 273: UCM6304A Interfaces Status .................................................................................................... 488
Figure 274: System StatusStorage Usage ................................................................................................ 492