Appendix D: Troubleshooting
84
AMX RoomBook Scheduling Touch Panels - Instruction Manual
Delegates also need Editor access to the calendar and free/busy folder of the mailbox itself so that they can manage meeting
requests. There are two ways to achieve this:
Option 1: Grant an administrator Full Access Permissions to the Room Mailbox, open it in Outlook, and edit the Calendar
and Mailbox permissions.
Option 2: Grant the delegate Full Access Permissions to the Room Mailbox
The following example uses Option #2:
Add-MailboxPermission -Identity "Delegation Room 1" -User rmsservice -AccessRights FullAccess
The delegate rmsservice can now manage room bookings.
The example in FIG. 177 indicates a meeting that is still unconfirmed, waiting for rmsservice to approve or reject it:
After rmsservice approves the meeting the organizer (in this example - "Alan Reid") receives a message confirming
acceptance.
Using Exchange Admin Center (EMC)
NOTE: You need to have permissions assigned before you can perform this procedure. To see what permissions are required, see the
"Resource Mailbox Configuration Permissions" section in the Mailbox Permissions topic.
1. In the console tree, navigate to Recipient Configuration > Mailbox.
2. In the result pane, select the resource mailbox that you want to configure.
3. In the action pane, under the name of the resource mailbox, click Properties.
4. In <Resource Mailbox Name> Properties, click the Resource Policy tab.
5. Under Specify delegates of this mailbox, perform the following:
a. To add a resource delegate, click Add, and then select the recipient.
b. To remove a resource delegate, select the delegate, and then click Remove.
6. To forward all meeting requests to the delegates listed, select the Forward meeting requests to delegates option
7. Click Apply to save your changes, or click OK to save your changes and close the dialog.
Using PowerShell
NOTE: You need to have permissions assigned before you can perform this procedure. To see what permissions are required, see the
"Resource Mailbox Configuration Permissions" section in the Mailbox Permissions topic.
The following example uses the primary SMTP address for Ed, Ayla, and Tony to set them as the delegates for the resource mailbox
Room222:
Set-CalendarProcessing -Identity "Room222" -ResourceDelegates "ed@contoso.com","ayla@contoso.com",
"tony@contoso.com
"
3) Conf igure the Room to Auto Accept
The AutomateProcessing parameter enables or disables calendar processing on the mailbox, and AutoUpdate sets it so that only the
Calendar Attendant processes meeting requests and responses.
Set-CalendarProcessing -Identity <alias> -AutomateProcessing AutoAccept
FIG. 177 Unconfirmed Meeting indicated (waiting for rmsservice to approve or reject)