Version 1.1, 02/2014. Copyright 2012 Hitron Technologies
106
Version 1.1, 02/2014. Copyright 2014 Hitron Technologies
106
Hitron CGNV4 User’s Guide
5 If none of the above steps solve the problem, consult your vendor.
Problem: One of the LEDs does not Display as Expected
1 Ensure that you understand the LED’s normal behavior (see LEDs on page 18).
2 Ensure that the CGNV4’s hardware is connected correctly; see the Quick
Installation Guide.
3 Disconnect and re-connect the power adaptor to the CGNV4.
4 If none of the above steps solve the problem, consult your vendor.
Problem: I Forgot the CGNV4’s IP Address
1 The CGNV4’s default LAN IP address is 192.168.0.1.
2 Depending on your operating system and your network, you may be able to find
the CGNV4’s IP address by looking up your computer’s default gateway. To do
this on (most) Windows machines, click Start > Run, enter “cmd”, and then
enter “ipconfig”. Get the IP address of the Default Gateway, and enter it in your
browser’s address bar.
Problem: I Forgot the CGNV4’s Admin Username or Password
The default username is admin, and the default password is admin.
Problem: I Cannot Access the CGNV4 or the Internet
1 Ensure that you are using the correct IP address for the CGNV4.
2 Check your network’s hardware connections, and that the CGNV4’s LEDs
display correctly (see LEDs on page 18).
3 Make sure that your computer is on the same subnet as the CGNV4; see IP
Address Setup on page 21.
4 If you are attempting to connect over the wireless network, there may be a
problem with the wireless connection. Connect via a LAN port instead.
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