Hitron CGNV4 User Manual

Version 1.1, 02/2014. Copyright 2012 Hitron Technologies
105
Version 1.1, 02/2014. Copyright 2014 Hitron Technologies
105
Hitron CGNV4 User’s Guide
7
Troubleshooting
Use this section to solve common problems with the CGNV4 and your network. It
contains the following sections:
 None of the LEDs Turn On on page 105
 One of the LEDs does not Display as Expected on page 106
 I Forgot the CGNV4’s IP Address on page 106
 I Forgot the CGNV4’s Admin Username or Password on page 106
 I Cannot Access the CGNV4 or the Internet on page 106
 I Cannot Connect My Wireless Device on page 107
Problem: None of the LEDs Turn On
The CGNV4 is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your CGNV4 can
damage the CGNV4.
2 Ensure that the power adaptor is connected to the CGNV4 and the wall socket
(or other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
4 Disconnect and re-connect the power adaptor to the power source and the
CGNV4.

Hitron CGNV4 Specifications

General

Wi-Fi Standard	802.11n
Frequency Bands	2.4 GHz, 5 GHz
Ethernet Ports	4
USB Ports	1
DOCSIS Version	3.0
Downstream Channels	24
Upstream Channels	8
Type	Cable Modem Router
Max Download Speed	960 Mbps
Max Upload Speed	240 Mbps
Security Features	WPA, WPA2
Wi-Fi Frequency	2.4 GHz