81
GasAlertMicro 5/PID/IR
Troubleshooting
Table 21. Troubleshooting
Problem Possible Cause Solution
MMC/SD Card Troubleshooting
The MMC/SD card is not 
inserted.
Insert the MMC/SD card. Refer to Inserting the MMC/SD Card
.
The MMC/SD card that is 
inserted in the detector has a 
storage size that is not 
supported by the detector.
Insert an approved MMC/SD card:
• 128 MB Delkin MMC
• 128 MB Delkin SD card
• 128 MB Transcend SD card
•   64 MB Unigen SD card
The detector has lost 
communication with the MMC/
SD card.
Retry communication
Insert a new approved MMC or SD card. Refer to Inserting the MMC/SD 
Card.
Reformat the MMC or SD card in windows and then reinsert into the 
detector.
Contact BW Technologies by Honeywell
.