82
GasAlertMicro 5/PID/IR
User Manual
Table 21. Troubleshooting
Problem Possible Cause Solution
Alarms Troubleshooting
Detector does not enter 
alarm mode.
Alarm setpoint(s) are set 
incorrectly.
Reset alarm setpoints. Refer to Calibration and Setting Alarm Setpoints
.
Alarm setpoint(s) are set to 
zero.
Reset alarm setpoints. Refer to Calibration and Setting Alarm Setpoints
.
Detector requires calibration. Calibrate the sensors. Refer to Calibration and Setting Alarm Setpoints
.
Detector intermittently 
enters alarm without any 
apparent reason.
Ambient gas levels are near 
alarm setpoint or the sensor is 
exposed to a puff of the target 
gas.
Detector is operating normally. Use caution in suspect areas. Check MAX 
gas exposure reading.
Alarms setpoints are set 
incorrectly.
Reset alarm setpoints. Refer to Calibration and Setting Alarm Setpoints
.
Missing or faulty sensor. Refer to Replacing a Sensor or Sensor Filter
.
Detector enters alarm with 
LEL reading displaying as 
OL (over limit).
Pump flow rate is set too high. Refer to the last solution in Pump Operation troubleshooting on the 
following page.
Automatic Deactivation Troubleshooting
Detector automatically 
deactivates.
Automatic shutdown activated 
because of weak batteries.
Refer to Charging the Battery
.
Calibration is overdue and the 
Due-lock (calibration user 
lock-out) option is enabled. 
Enter the password to enter calibration. Calibrate the sensor(s). Refer to 
Calibration Procedure
.