Xenon/Granit User Guide xvii
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support 
portal and report a problem, go to www.hsmcontactsupport.com.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service 
centers throughout the world. To obtain warranty or non-warranty service, you 
must first obtain a Return Material Authorization number (RMA #) and then return 
your product to Honeywell (postage paid) with a copy of the dated purchase record.
To learn more, go to www.honeywellaidc.com and select Service & Repair at the 
bottom of the page.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources > 
Product Warranty.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation. To 
provide feedback about this manual, contact the Honeywell Technical Communi-
cations department at ACSHSMTechnicalCommunications@honeywell.com.