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Document 800-26311_ A - April 2020
Note If you are using Google Chrome and you receive a message “Your connection
is not private”, follow the below steps to get to the Sign In screen.
a. Click Advanced to expand the popup window.
b. Click Proceed to <panel’s> IP address (unsafe). The Sign In screen appears.
Note For instructions on certificate errors see the Chapter 5, Caches and
Certificates.
5. Enter admin in the User Name field, and enter admin in the Password field. Both the
user name and password are case-sensitive.
Note If you fail to log in successfully 5 times, the Retry Limit will be exceeded, and
the account locks for 30 minutes. Any attempt to log into a locked-out
account, within the timeout period, restarts the 30 minute lock-out period.
Note On initial signing in, you will be asked to change your password to a new
password. For more information see Creating MPA1 Accounts on page 115.
6. Click Sign In. By default, the MPA1 opens to the Dashboard.
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