Honeywell PC42d User Manual

Chapter 3: Printer Troubleshooting and Maintenance
User Instructions for PC42d Desktop Printer 25
Contact Product Support
If you are unable to obtain solutions in Page 27 “Printer Problems and Possible
Solutions", you may wish to try any of the following means:
 Search our database at www.hsmknowledgebase.com;
 Consult our Chinese experts via hot-line: 400-639-6841;
 Contact our experts in the U.S. and Canada via www.honeywellaidc.com >
Contact.
Before contacting our Product Support Department, please ensure that you have the
following information:
 Printer serial number;
 Printer configuration number;
 Firmware type and version;
 Printer command language;
 Serial port setting (if applicable);
 Medium setting;
 Ethernet setting (if applicable)
You can obtain all of the above information on the printer’s Web page or test label.

Honeywell PC42d Specifications

General

Color	No
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Display	-
Product color	Black
Ethernet LAN	Yes
USB 2.0 ports quantity	1
Flash memory	128 MB
Internal memory	64 MB
Built-in barcodes	1D, 2D, Code 49, Data Matrix, MaxiCode, MicroPDF417, PDF417, QR Code
Core diameter	38.1 mm
Maximum label width	110 mm
Maximum label length	0.99 m
Maximum roll diameter	128 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	15 - 80 %

Weight and Dimensions

Depth	174 mm
Width	184 mm
Height	222.5 mm
Weight	1500 g