HP Armada 7300 - Page 135

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Troubleshooting 17-17

Writer: Cheryl Love Saved by: Cheryl Love Saved date: 08/12/97 10:42 AM

Part Number: 247738-002 File name: Ch17.doc

Solving PC Card Problems

Continued

Problem Possible Cause Solution

Computer beeps

twice but modem,

fax, or network card

does not work.

Telephone cord is not

plugged in all the way.

Verify that the telephone

connection is secure.

You are trying to

access the card using

the wrong COM port.

Verify the COM port

assigned to the card and

within the application.

Click Start

Help

Con-

tents

Troubleshooting

[problem], then follow the

instructions.

Network server is

unavailable.

Contact system

administrator.

Main Page

Default Chapter2
- Table of Contents2
Chapter 1 GETTING STARTED10
- Unpacking the Computer11
- Taking the Battery Pack out of Ship Mode12
- Setting up the Computer13
- Setting up the Software16
- Where to Go from here18
Chapter 2 TAKING a LOOK at the COMPUTER20
- Features Overview20
- Exterior Components21
- Interior Components27
- Preinstalled Software27
Chapter 3 USING the KEYBOARD and POINTING DEVICE28
- Using the Pointing Device and Mouse Buttons28
  - Changing Mouse Settings29
- Identifying Keyboard Components29
- Hotkeys30
- Embedded Numeric Keypad31
- Programmable Keys31
Chapter 4 USING POWER and POWER MANAGEMENT34
- Power Sources34
- Power Controls and Light35
- Turning the Computer on and off36
- Power Management37
Chapter 5 USING BATTERY PACKS43
- Battery Gauges43
- Gauge on the Battery Pack45
- Charging Battery Packs46
- Identifying and Resolving a Low-Battery Condition47
- Replacing a Discharged Battery Pack48
- Extending Battery Pack Operating Time49
- Storing Battery Packs50
Chapter 6 WORKING with REMOVABLE DRIVES51
- Caring for Removable Drives52
- Placing Drives in Their Carrying Cases53
- Removing/Inserting a Hard Drive in the Hard Drive Bay54
  - Removing a Hard Drive from the Hard Drive Bay54
  - Inserting a Hard Drive into the Hard Drive Bay56
- Using Multibay Adapters58
  - Inserting a Hard Drive into the Armada 7300 Hard Drive Multibay Adapter58
  - Removing/Inserting a Drive in the Armada 7000 Removable Drive Multibay Adapter59
- Removing/Inserting Drives in the Computer Multibay64
- Opening the CD-ROM Tray67
- Changing the Drive Boot Order68
Chapter 7 CONNECTING EXTERNAL DESKTOP EQUIPMENT69
- Identifying External Connectors70
- External Mouse or Other Pointing Device, Keyboard, or Numeric Keypad71
- Parallel and Serial Devices71
- External Monitor/Overhead Projector72
  - Display Settings72
  - Energy-Saving Monitor74
- Docking Connector74
Chapter 8 USING the INTERNAL MODEM75
- Finding Online Modem Help75
- Running the Communications Program76
- Connecting the Modem to a Telephone Wall Jack76
- Connecting the Modem in North America, Latin America, Japan, or Hong Kong77
- Connecting the Modem in Europe or Australia78
- Connecting the Modem to a Cellular Phone (Available Only in North America)79
Chapter 9 USING the INFRARED PORT81
- Infrared Software82
  - Infrared Monitor82
  - Direct Cable Connection82
- Preparing for an Infrared Connection83
Chapter 10 USING PC CARDS85
- Supported PC Cards85
- Compaq PC Card Solutions List86
- Configuring PC Cards86
- Inserting a PC Card87
- Removing a PC Card88
  - When the Computer Is off88
  - In Windows 95, When the Computer Is on88
Chapter 11 USING AUDIO FEATURES90
- Identifying the Audio Components91
- Using the Built-In Audio Components92
- Connecting External Audio Equipment93
Chapter 12 UPGRADING RAM MEMORY94
- Installing a Memory Expansion Board95
Chapter 13 MAINTENANCE and TRAVEL GUIDELINES100
- Routine Care100
- Replacing the Pointing Device Cap101
- Traveling and Shipping Guidelines101
Chapter 14 SECURITY FEATURES Software Security104
- Establishing a Power-On Password105
- Software Security105
- Enabling Quicklock and Quickblank106
- Establishing a Setup Password106
- Changing or Deleting a Password107
- Disabling Devices107
- Hardware Security108
Chapter 15 INTELLIGENT MANAGEABILITY111
- Inventory Management111
- Fault Management112
- Security Management112
Chapter 16 COMPUTER SETUP and DIAGNOSTICS UTILITIES Computer Setup113
- Help Button114
- View Menu114
- Tools Menu115
- Computer Checkup (TEST)115
- View System Information (INSPECT)117
- Prepare Computer for a Compaq Service Call (Remotepaq)118
- Create Diagnostics Diskette118
- Manage Diagnostics Partition118
Chapter 17 TROUBLESHOOTING119
- Minor Problems Checklist120
- Solving Audio Problems121
- Solving Battery and Battery Gauge Problems122
- Solving Diskette and Diskette Drive Problems125
- Solving Hard Drive Problems127
- Solving Hardware Problems128
- Solving Infrared Problems129
- Solving Keyboard and Numeric Keypad Problems130
- Solving Memory Problems131
- Solving Modem Problems132
- Solving PC Card Problems134
- Solving External Pointing Device Problems136
- Solving Power Problems136
- Solving Printer Problems138
- Solving Screen Problems139
Appendix A COMPAQ CUSTOMER SUPPORT143
- Preparing for a Technical Support Call143
- Worldwide Telephone Numbers144
Appendix B150
Regulatory Notices150
- Federal Communications Commission Notice151
- Canadian Notice152
- Avis Canadien152
- European Notice152
- Japanese Notice152
- German Ergonomics Notice153
- Airline Travel Notice153
- Energy Star Compliance153
- Battery Notice153
- Power Cords154
- Laser Safety155
- Telephone Consumer Protection Act of 1991157
Appendix C ELECTROSTATIC DISCHARGE164
- Preventing Electrostatic Discharge164
  - When Handling Removable Drives164
  - When Installing Internal Components164
- Grounding Methods165
Appendix D166
Specifications166
- Index168

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