HP Armada 7300 - Solving External Pointing Device Problems; Solving Power Problems

17-18 Troubleshooting
Writer: Cheryl Love Saved by: Cheryl Love Saved date: 08/12/97 10:42 AM
Part Number: 247738-002 File name: Ch17.doc
Solving External Pointing Device Problems
The following are common problems with an external mouse,
trackball, or other pointing device.
Problem Possible Cause Solution
External pointing
device does not
work
Incorrect device driver
is installed.
Refer to the
documentation supplied
with the device for
instructions.
Device is not properly
connected.
Be sure the pointing
device is securely
connected to the correct
connector.
Cursor skips or
moves abnormally
when using an
external pointing
device.
Device is not properly
connected.
Be sure the pointing
device is securely
connected to the correct
connector.
Device needs to be
cleaned.
Refer to the
documentation supplied
with the external pointing
device to verify whether it
should be cleaned.
Solving Power Problems
Solutions for “Solving Battery Problems” may also be helpful.
Problem Possible Cause Solution
Computer will not
turn on.
Computer is not con-
nected to a power
source.
Insert a battery pack or
connect to an external
power source.
Power cords to the
external power source
are unplugged.
Ensure that power cords
connecting the computer
to the external power
source are plugged in
properly.
Battery pack is
discharged.
Insert a fully charged
battery pack or connect
to an external power
source.
Continued