30 Library overview
• Support ticket generation—If you experience a problem with a storage product, L&TT can generate a
support ticket that includes essential information for troubleshooting the problem.
• Automatic notification of Web updates—If a connection to the Internet is present and Web updates
are enabled in the tool preferences, L&TT automatically informs you of the following updates, if
available, each time the program is started:
•New versions of L&TT
• New firmware files for connected devices
• New device-specific functionality (such as new or updated tests) for connected devices
For more information on L&TT, access h
ttp://www.hp.com/support/tapetools.
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