HP E Series User Manual

78 Maintenance
Robotics problems
Table 19 describes corrective actions for robotics problems.
Table 19 Robotics problems
Problem Corrective action
The robot does not move at power on. • Verify that all internal shipping restraints have been removed.
• Check that the library front door is closed.
• Review latest error messages in the critical and warning event
logs to help decipher the message and determine the cause.
The picker partially grips a tape cartridge. • Issue a Move Tape command using the OCP to move the
cartridge from the picker to an empty storage bin.
• Review latest error messages in the critical and warning event
logs to help decipher the message and determine the cause.
• Power cycle the library.
The bar code reader fails. • Use the OCP to open the library doors and:
• Verify that nothing obstructs the reader.
• Verify that nothing is obstructing the robot.
• Verify that all tape cartridges are fully inserted into the
storage slots and no tapes are lying on the library floor.
• Check that approved bar code labels are being used and
are correctly applied.
• Close the library doors to recalibrate the library.
The robot times out or hangs. • Verify that nothing obstructs the robot.
• Retry the operation.
• Power cycle the library to recalibrate.
• Review latest error messages in the critical and warning event
logs to help decipher the message and determine the cause.
The robot fails during an operation. • Review latest error messages in the critical and warning event
logs to help decipher the message and determine the cause.
The robot drops a cartridge. • Use the OCP to open the library doors. Retrieve the cartridge,
orient it properly, and place the cartridge in an empty storage
bin. (Do not try to place the cartridge in the picker.)
• Close the doors to perform an inventory.

HP E Series Specifications

General

Model	HP E Series
Category	Control Unit
Connectivity	Gigabit Ethernet
Ports	Multiple USB ports, serial ports, VGA port
Power Supply	Redundant power supplies with hot-swap capability
Display	Integrated LCD display for system monitoring and control
Processor	Intel Xeon series processors (specific model varies by configuration)
Memory	Up to 256GB DDR4 ECC Registered DIMMs (specific capacity varies by configuration)
Storage	Support for multiple SAS/SATA hard drives and SSDs (specific capacity and configuration varies by model)
Operating System	Compatible with various operating systems including Windows Server, Linux, and VMware ESXi
Dimensions	Rack-mountable form factor (1U, 2U, or 4U depending on the specific model)
Weight	Varies depending on configuration