HP Integrity rx1620 User Manual

Chapter 5
Troubleshooting
Troubleshooting and FRU identification
82
Cannot boot to
initial system
loader (ISL)
• Console
messages
indicating
problems
booting from
the primary
or alternate
boot path.
• Console
messages and
prompt indicating
you are at ISL.
1. Use EFI shell commands to
verify I/O and presence of
valid devices.
2. Use EFI boot manager boot
info command to determine
boot related information.
3. Check system event log
(SEL) for detailed message(s).
4. Remove I/O cards to
eliminate them as cause of
problem.
• Boot path
configuration
error
• SCSI cable not
connected from
channel A to drive
cage
• Hard disk drive
• Disk drive cage
backplane
• SCSI interface
on system board
Cannot boot to
operating
system (OS).
• Boot error
messages.
• System
LED
blinking.
• OS prompt.
• OS boot
messages.
• System LED on
steady green.
1. Check system event logs for
possible problem indication.
2. Run ODE diagnostics.
• Processor
• Hard disk drive
• Disk drive cage
backplane
• SCSI interface
on system board
• Corrupt OS
Table 5-1 Problem Symptoms Repair Actions (Continued)
Problem or
Symptom
Problem
Indicators
Normal
Functioning
Indicators
Troubleshooting Steps Potential FRUs

HP Integrity rx1620 Specifications

General

Brand	HP
Model	Integrity rx1620
Category	Server
Language	English