EN
Troubleshooting the Printing System
7-29
13.5 PAPER JAM
13.05 Paper delay jam at Fuser.
For
13.5
and
13.6
:
1. Check the Transfer
Roller and Small Media
Belt to ensure they are
operating and can feed
paper.
2. Check the paper path
for obstructions at the
Transfer Roller and Toner
Cartridge, at the Paper
Feed Guide, and at the
Fuser.
3. Check PS501 and
PS106 for proper
operation. Replace any
defective sensors or
flags. For locations of
sensors, see page 7-82.
13.6 PAPER JAM
13.06 Paper stopped jam at
Fuser.
13.10 PAPER JAM
13.10 or
13.22
Paper delay jam at paper
reversing area
Paper jam at duplexer.
1. Check the Duplexer and
the rear area of the printer
for obstructions or
damage.
2. Check PS701 and
PS703 in the Duplexer for
proper operation.
Replace the Duplexer if a
sensor is defective.
13.20 PAPER JAM
13.20 or
13.32
Paper stopped jam in the
paper path.
For
13.20
and
13.21
:
1. Check the entire paper
path for obstructions such
as paper in the path,
registration area, transfer
area, paper feed, and
Fuser.
2. Check that all
assemblies are seated
and doors are closed.
3. Check all sensors and
flags in the paper path
(see page 7-82).
13.21 PAPER JAM
13.21 or
13.33
Door open jam.
Table 7-6. Numerical Printer Messages (continued)
Control Panel
Message
Event Log
Message
Explanation Recommended
Action
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