HP ProLiant ML150

Troubleshooting
The CD-ROM Drive Is Not Working Properly
The CD-ROM drive provided with all the HP server models is an IDE CD-ROM. If the CD-
ROM drive does not work, do the following:
1. Review the basic IDE installation guidelines to ensure a proper configuration.
2. In addition, check the following:
— Verify correct drivers are installed.
— Verify there is a CD-ROM disk in the CD-ROM drive.
— Verify the IDE Controller and devices are displayed during Power On Self Test
(POST).
— Verify all internal drive cables are securely attached and functional.
3. Verify that the Local Bus IDE Adapter item is correctly configured in the Setup program:
— Power on the HP server and press the Delete key to enter the BIOS Setup Utility
when this option displays.
— Check the Advanced > IDE Configuration item is enabled.
If the problem persists, contact the HP Customer Support Center for further troubleshooting
steps before replacing any parts.
NOTE: Check for Environmental Problems That Could Damage Disk Media and Disk Drive Heads.
Environmental problems result from:
•
•
Radiated Interference: sources include communications and radar installations, radio/TV
broadcast transmitters, and hand-held receivers.
Airborne contaminants: Sources include dust, smoke, and ashes. Steam from duplication
equipment may result in intermittent disk errors.
HP ProLiant ML150 Server Operations and Maintenance Guide 4-17
HP CONFIDENTIAL Codename: Stone Soup Part Number: 343329-001 Last Saved On: 8/14/03 10:25 AM