HPE ProLiant DL380 Gen10 Plus - Troubleshooting and Specifications

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Troubleshooting 295

Main Page

Table of Contents3
Component Identification9
Front Panel Components10
Front Panel Leds and Buttons13
UID Button Functionality17
Front Panel LED Power Fault Codes18
Systems Insight Display Leds19
Systems Insight Display Combined LED Descriptions21
Rear Panel Components23
Rear Panel Leds24
System Board Components25
Heatsink and Socket Components27
DIMM Label Identification28
Intel Optane Persistent Memory 200 Series for HPE Label Identification29
DIMM Slot Locations30
System Maintenance Switch Descriptions31
Drive Box Identification32
Drive Numbering35
HPE Basic Drive LED Definitions39
Fan Bay Numbering40
DSC-25 2-Port SFP28 Card Ports and Leds41
HPE Ns204I-P Nvme os Boot Device Components43
HPE Ns204I-P Nvme os Boot Device LED Definitions44
Operations45
Power up the Server46
Power down the Server47
Extending the Server from the Rack48
Secure Cables Using the Cable Management Arm49
Removing the Server from the Rack51
Remove the Access Panel52
Install the Access Panel53
Removing the Fan Cage54
Installing the Fan Cage55
Removing the Air Baffle or Midplane Drive Cage56
Installing the Air Baffle58
Removing a Riser Cage59
Removing a Riser Slot Blank61
Removing the Hard Drive Blank62
Releasing the Cable Management Arm63
Accessing the Systems Insight Display64
Setup65
Optional Services66
Set up the Server67
Operational Requirements70
Space and Airflow Requirements71
Temperature Requirements72
Power Requirements73
Electrical Grounding Requirements74
Connecting a DC Power Cable to a DC Power Source75
Server Warnings and Cautions76
Rack Warnings77
Electrostatic Discharge78
Server Box Contents79
Installing Hardware Options80
POST Screen Options81
Installing or Deploying an Operating System82
Hardware Options Installation83
Introduction84
Hewlett Packard Enterprise Product Quickspecs85
Installing a Fan Filter into the Security Bezel86
Installing the Bezel and Bezel Lock87
Power Supply Options88
Hot-Plug Power Supply Calculations89
Installing a Redundant Hot-Plug Power Supply90
Installing the HPE 800 W Flex Slot -48 VDC Hot-Plug Power Supply92
Installing the HPE 1600 W Flex Slot -48 VDC Hot-Plug Power Supply99
Connecting a DC Power Cable to a DC Power Source104
Energy Pack Options105
HPE Smart Storage Battery106
HPE Smart Storage Hybrid Capacitor107
Minimum Firmware Versions108
Installing an Energy Pack109
Memory Options110
Memory Population Information111
DIMM-Processor Compatibility112
HPE Smartmemory Speed Information113
Installing a DIMM Blank114
Installing a DIMM115
Intel Optane Persistent Memory 200 Series for HPE117
Persistent Memory Module-Processor Compatibility117
Persistent Memory Module Population Information117
System Requirements for Persistent Memory Module Support117
Installing Persistent Memory Modules121
Configuring the Server for Intel Optane Persistent Memory 200 Series for HPE123
Fan Options124
Installing High-Performance Fans125
Drive Options127
Drive Guidelines128
Installing a Hot-Plug SAS, SATA or Nvme Drive129
Installing an M.2 Drive131
Installing a Universal Media Bay132
Storage Controller Options135
Installing a Storage Controller136
Riser and Riser Cage Options137
Installing Primary and Secondary Risers138
Installing Tertiary Risers140
Installing a Secondary Riser Cage142
Installing a Tertiary Riser Cage144
Expansion Slots147
Supported Pcie Form Factors148
Installing Expansion Boards149
Accelerator Options152
Installing an Accelerator or GPU153
Drive Cage Options157
Installing a Front 8Nvme Drive Cage158
Installing a Front 8 SFF SAS/SATA Drive Cage in Box 1160
Installing a Front/Tertiary 2 SFF Nvme/Sas/Sata Stackable Drive Cage164
Installing a Midplane Drive Cage167
Installing a Rear 2 SFF SAS/SATA Drive Cage in the Primary or Secondary Riser170
Installing a Rear 2 SFF SAS/SATA Drive Cage over the Power Supplies172
Installing a Rear 2LFF SAS/SATA Drive Cage in the Primary or Secondary Riser176
Processor and Heatsink Options179
Installing a Processor Heatsink Assembly180
Installing a High Performance Heatsink182
Installing the Chassis Intrusion Detection Switch186
Installing an OCP 3.0 Adapter Card187
Installing the Pensando DSP DSC-25 2P SFP28 Card190
Installing the HPE Ns204I-P Nvme os Boot Device Option192
Installing a Rear Serial Port Interface193
Installing the Systems Insight Display195
HPE Trusted Platform Module 2.0 Gen10 Plus Option197
Overview197
HPE Trusted Platform Module 2.0 Guidelines197
Installing and Enabling the HPE TPM 2.0 Gen10 Plus Option200
Installing the Trusted Platform Module Board201
Preparing the Server for Installation201
Installing the TPM Board and Cover203
Preparing the Server for Operation205
Enabling the Trusted Platform Module206
Enabling the Trusted Platform Module as TPM 2.0207
Enabling the Trusted Platform Module as TPM 1.2208
Retaining the Bitlocker Recovery Key/Password209
Cabling210
Cabling Guidelines211
Power Cabling213
Cable Routing: Front 8SFF Power Cabling214
Cable Routing: Front 12LFF Power Cabling215
Cable Routing: Midplane Power Cabling217
Cable Routing: Front 2SFF Side-By-Side Power Cabling218
Cable Routing: Rear 2SFF Power Cabling219
Cabling Diagrams220
Cable Routing: 2Nvme Box 6 to AROC Nvme Adpater223
Cable Routing: 6Nvme Box 3 to 3-Port Primary Riser224
Cable Routing: 8Nvme Balanced Box 2 to System Board226
Cable Routing: 8Nvme P2 Box 1 to System Board/Secondary Riser227
Cable Routing: 8Nvme P1 Box 3 to System Board/Primary Riser228
Cable Routing: 12Nvme BAL P1 Box 2+3 to System Board/Primary Riser/Ocp Nvme Adapter/Type-A Controller229
Cable Routing: 12Nvme BAL P2 Box 1+2 to System Board/4-Port Nvme Secondar Riser230
Cable Routing: 12Nvme DIFF P1 Box 2+3 to System Board/4-Port Nvme Primary Riser231
Cable Routing: 12Nvme DIFF P1 Box 1+2 to System Board/4-Port Nvme Secondary Riser232
Cable Routing: 24Nvme Balanced233
Cable Routing: 24Nvme Differential234
Cable Routing: 8Nvme Box 3 to 4-Port Primary Riser235
Cable Routing: 8Nvme Box 1 to 4-Port Secondary Riser236
Cable Routing: 8Nvme Box 1+2 to Type-A Controller237
Cable Routing: 8SFF Box 2 to Type-A Controller238
Cable Routing: 8SFF Box 3 to 2-Port Primary Type-P Controller239
Cable Routing: 8SFF Box 2 to 2-Port Primary Type-P Controller240
Cable Routing: 2SFF Side-By-Side to Primary Type-P Controller241
Cable Routing: 8SFF 4-Port Box 1 to 4-Port Secondary Type-P Controller242
Cable Routing: 8SFF 4-Port Box 2 to 4-Port Primary Type-P Controller243
Cable Routing: 8SFF 4-Port Box 3 to 4-Port Primary Type-P Controller244
Cable Routing: 8SFF Box 1+2+3 to 4-Port Secondary Type-P Controller245
Cable Routing: 8SFF Box 1+2+3 to 4-Port Primary Type-P Controller246
Cable Routing: 4LFF SAS/SATA Box 7 to 4-Port Type-A Controller247
Cable Routing: Front I/O Cabling248
Cable Routing: Serial Port252
Cable Routing: OCP Nvme Enablement253
Software and Configuration Utilities254
Server Mode255
Product Quickspecs256
Active Health System257
Active Health System Data Collection258
Active Health System Log259
HPE Ilo 5260
Ilo Federation260
Ilo Restful API260
Restful Interface Tool263
Ilo Amplifier Pack264
Integrated Management Log265
Intelligent Provisioning266
Management Security267
Scripting Toolkit for Windows and Linux268
HPE Message Passing Interface269
HPE Performance Cluster Manager270
UEFI System Utilities271
Selecting the Boot Mode272
Secure Boot273
Launching the Embedded UEFI Shell274
HPE Smart Storage Administrator275
Smart Storage Administrator276
HPE Infosight for Servers277
USB Support278
External USB Functionality279
Redundant ROM Support280
Safety and Security Benefits281
Keeping the System Current282
Updating Firmware or System ROM283
Service Pack for Proliant284
Smart Update Manager285
Integrated Smart Update Tools286
Updating Firmware from the System Utilities287
Updating the Firmware from the UEFI Embedded Shell288
Online Flash Components289
Drivers290
Software and Firmware291
Operating System Version Support292
HPE Pointnext Portfolio293
Proactive Notifications294
Troubleshooting295
NMI Functionality296
Troubleshooting Resources297
Battery Replacement298
Specifications299
Environmental Specifications300
Mechanical Specifications301
Power Supply Specifications302
HPE 800 W Flex Slot Universal Hot-Plug Low Halogen Power Supply302
HPE 800 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply302
HPE 800 W Flex Slot Titanium Hot-Plug Low Halogen Power Supply302
HPE 800 W Flex Slot -48 VDC Hot-Plug Low Halogen Power Supply302
HPE 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply307
HPE 1600 W Flex Slot -48 VDC Hot-Plug Power Supply308
Support and Other Resources309
Accessing Hewlett Packard Enterprise Support310
Accessing Updates311
Remote Support312
Warranty Information313
Regulatory Information314
Documentation Feedback315

HPE ProLiant DL380 Gen10 Plus - Troubleshooting and Specifications

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