HPE STOREONCE 5500

General information
Preparing for StoreOnce maintenance activities
NOTE:
Make sure that you have the correct Maintenance and Service guide for your product. There are a
number of different models, and each product model has its own guide.
It is best practice to save the system configuration before carrying out maintenance activities. Use the
StoreOnce CLI command:
config save devices
If you also have the Security Pack license installed and have applied encryption to any VTL libraries, NAS
shares or Catalyst stores, ensure that the latest keystore has been saved. Use the StoreOnce CLI command:
config save keystore.
See the StoreOnce CLI Reference Guide at http://www.hpe.com/info/storeonce/docs for more details
about these commands.
HPE StoreOnce Remote Support
HPE StoreOnce Remote Support uses STaTS to send remote event notifications from the StoreOnce System
to HPE Support. If you have configured HPE StoreOnce Remote Support for use on your system, run the
following StoreOnce CLI command before commencing the maintenance activity to suppress remote event
reporting.
system enable remoteeventsuppression "XYZ Maintenance"
This prevents a support case being generated during the maintenance task.
To return to normal mode after maintenance, run the StoreOnce CLI command:
system disable remoteeventsuppression "XYZ Maintenance"
Power off
If the maintenance activity requires you to power down the system:
Procedure
1. Use the StoreOnce GUI to power down the server (from the Device Configuration — Maintenance
page).
Or shut down the server using the StoreOnce CLI command:
# system shutdown
2. Switch off the disk enclosures manually using the Power On/Off switch on the back of drawer 2 of each
disk enclosure.
Power on
If it has been necessary to power down the system for maintenance activities, observe the following sequence
to restore power.
12 General information