HPE STOREONCE 5500

Replacing the system motherboard
Overview
Refer to the HPE ProLiant DL380p Gen 9 Maintenance and Service Guide for detailed instructions on
replacing the motherboard.
IMPORTANT:
If the status of the cache module on the failed motherboard is OK, transfer it to the replacement
motherboard. When replacing the motherboard make sure that all items on the old motherboard are
reinstalled on the replacement motherboard, for example the SAS cables that connect to the internal
disks in the server.
This chapter describes the following tasks that are specific to StoreOnce Systems:
• Update iLO4 IP details.
• Update BIOS IDs on all products.
• Reinstate iLO4 licenses on all products.
• Run the StoreOnce CLI command, hardware show firmware node, to check that the firmware on the
new motherboard is correct and run the StoreOnce CLI command, hardware update firmware
nodewith appropriate parameters to update it, if necessary.
• After power-up, it is necessary to rewrite warranty serial numbers into BIOS. For assistance contact HPE
Support.
CAUTION:
When you reinstall cards after replacing the motherboard, be sure to install each card in its original slot,
as shown in the rear view drawing in Server LEDs on page 44.
Motherboard spares part number and System Maintenance
switch
The motherboard for the StoreOnce System is the standard DL360/DL380 Gen9 motherboard, spares part
number 775400-001.
See the DL380p Gen 9 Maintenance and Service Guide for more information about replacing the
motherboard.
IMPORTANT:
There is a default boot mode setting on the system maintenance switch on the motherboard. This
should be set to Legacy and not be UEFI mode enabled (the BIOS/RBSU boot mode setting is also set
to Legacy).
The default value for all positions on the System Maintenance switch is OFF. The S7 position should be set to
ON for HPE StoreOnce systems.
20 Replacing the system motherboard