12. SERVICE
12.1. WARRANTY CONDITIONS
This unit is guaranteed against defects in materials and workmanship in accordance with
the General Conditions of Sale. During the warranty period, all defective parts may be
replaced and the manufacturer reserves the right to repair or replace the product.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs shall be borne by the Customer. However, shipment must be agreed upon. Any
instrument returned must be accompanied by a report stating the reasons for the return.
Only the original packaging material can be used to ship the instrument; any damage
caused by non-original packaging will be charged to the Customer. The manufacturer
declines all responsibility for damage caused to persons and/or property.
The warranty does not appy in the following cases:
• Repair and/or replacement of accessories and battery (not covered by warranty).
• Any repairs that may be required as a result of misuse of the unit or use with
incompatible equipment.
• Any repair that may be required as a result of improper packaging.
• Any repair that may be required as a result of servicing by unauthorised personnel.
• Any modification made to the equipment without the manufacturer's authorisation.
• Any use not specified in the specifications of the instrument or in the instruction manual.
The contents of this manual may not be reproduced in any form whatsoever without the
authorisation of the manufacturer.
All our products are patented and their trademarks registered. The manufacturer
reserves the right to modify the product specifications and prices if this is aimed at
technological improvements.
12.2. SERVICE
If the instrument does not operate properly, before contacting the after-sales service check
cables as well as test leads and replace them if necessary. If the unit continues to
malfunction, check that it is being used correctly and as instructed in this manual. If the
instrument is to be returned to the after-sales service or to a dealer, the transport costs
shall be borne by the Customer. However, shipment must be agreed upon. Any instrument
returned must be accompanied by a report stating the reasons for the return. Use only the
original packaging material for shipping; any damage caused by non-original packaging
will be charged to the Customer
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