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16. Troubleshooting
The radio cannot be
turned on.
The battery may be installed
improperly.
Remove and reattach the battery.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from
poor contact caused by dirtied
or damaged battery contacts.
Clean the battery contacts.
The radio fails to respond
to any operation.
There may be too many apps
running.
Forcibly stop some apps or restart the
radio.
The keys, screens, or LED
indicators do not work
normally.
The keys, screens, or LED
indicators may fail to function
temporarily.
Restart the radio.
The keys, screens, or LED
indicators may be damaged.
Contact your local dealer or Hytera
technicians for maintenance.
The touch screen fails to
be unlocked.
The unlock pattern or
password is incorrect.
Contact your local dealer or Hytera
technicians for maintenance.
The radio cannot register.
The radio cannot detect signals
from the BS.
Make sure the radio is within the
coverage of the BS.
The radio may not be
authorized.
Contact the BS manager to check if the
radio is authorized in the network
management system.
The radio registers
repeatedly.
The signal may be intermittent.
Make sure the radio is within the
coverage of the BS.
The radio cannot
establish a call.
The signal may be weak.
Make sure the radio is within the
coverage of the BS.
No voice is heard after a
call is established.
The radio ID may be repeated.
Contact the BS manager to check
whether the radio ID is repeated in the
network management system.
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