Step 1020-2
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table; then follow the
instructions given in the Action column.
Keyboard Type Action
Type 101 keyboard (U.S.). Identify by the size
of the Enter key. The Enter key is in only one
horizontal row of keys.
Record error code M0KB D001; then go to
“Step 1020-3”.
Type 102 keyboard (W.T.). Identify by the size
of the Enter key. The Enter key extends into
two horizontal rows.
Record error code M0KB D002; then go to
“Step 1020-3”.
Type 106 keyboard. (Identify by the Japanese
characters.)
Record error code M0KB D003; then go to
“Step 1020-3”.
ASCII terminal keyboard Go to the documentation for this type of ASCII
terminal and continue problem determination.
Step 1020-3
Take the following actions:
1. Find the eight-digit error code in Chapter 5, “Error Code to FRU Index” on page 163.
Note: If the eight-digit error code is not listed in Chapter 5, “Error Code to FRU
Index”, look for it in the following:
v Any supplemental service manuals for attached devices
v The diagnostic problem report screen for additional information
v The Service Hints service aid
v The CEREADME file (by using the Service Hints service aid).
Note: Service aids can be found in
Diagnostics Information for Multiple
Bus Systems
.
2. Perform the action listed.
Chapter 3. Maintenance Analysis Procedures 87
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