If an error occurred with a cartridge in the drive, push the Unload Button to eject the cartridge.
To clear the SCD error code and power cycle the drive, press the Unload Button for ten seconds. A drive dump will be
created.
Attention: If the drive detects a permanent error and displays an error code other than 0 , it automatically performs a drive
dump. If you force a drive dump, the existing dump will be overwritten and data will be lost. After you force a drive dump, do
not turn off the power to the drive or you may lose the dump data.
Table 1. LTO-6 Tape Drive Error Codes
Error Code Cause and Action
0
No error occurred and no action is required. This code displays when diagnostics have finished running and
no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
1
Temperature problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform one or more of the following actions:
Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure documentation.
Remove any blockage that prevents air from flowing freely through the tape drive.
Ensure that the operating temperature and airflow is within the specified range.
Clear the error code by power cycling the tape drive or placing the drive in Maintenance Mode. If the
operating temperature and airflow are within the specified range, and the problem persists, replace the
drive.
2
Power problem. The tape drive detected that the externally supplied power is outside the specified voltage
limits (the tape drive is not operating). Perform the following actions:
Ensure that the power connector is properly seated.
Ensure that the proper dc voltages are being applied within the tolerances allowed.
If the proper voltages are not being applied, service the power supply.
If the proper voltages are being applied, power off/on the tape drive to see if the problem repeats.
Replace the tape drive if the problem persists.
The error code clears when you place the tape drive in maintenance mode.
3
Firmware problem. The tape drive determined that a firmware error occurred. Perform the following
actions:
Collect a drive dump using one of the following ways:
Note: Do not force a new dump; the tape drive has already created one.
Server’s host interface by using a device driver utility or system tool. For instructions about
reading a drive dump from tape, visit this website: http://www.ibm.com/storage/lto
Ultrium Tape Drive (copy and read a drive dump)
Power the tape drive off and on, then retry the operation that produced the error.
If the problem persists, download new firmware and retry the operation.
If the problem persists, send the drive dump that you collected to your IBM Support Center.
The error code clears when you place the tape drive in maintenance mode.
4
Firmware or hardware problem. The tape drive determined that a firmware or tape drive hardware failure
occurred. Perform the following actions:
Collect a drive dump using one of the following ways:
Note: Do not force a new dump; the tape drive has already created one.
Server’s host interface by using a device driver utility or system tool. For instructions about
reading a drive dump from tape, visit this website: http://www.ibm.com/storage/lto
Ultrium Tape Drive (copy and read a drive dump)
Power the tape drive off and on, then retry the operation that produced the error. The error code
clears when you place the tape drive in maintenance mode.
If the problem persists, download new firmware and retry the operation; if new firmware is not
available, replace the drive.
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