4. Inspect the drive and the tape cartridge in the drive to determine which of the following conditions most closely
matches the symptom on the drive:
Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel
(inside the cartridge). Test the drive after the procedure is completed.
Tape pulled from leader pin (or broken at the front end) - All the tape appears to be on the supply reel (inside
the cartridge) and very little or no tape appears to be on the take up reel. The leader block is positioned in the
take up reel. Return the drive after the procedure is completed.
Tape broken in mid-tape - Tape appears to be on both the supply reel (inside the cartridge) and take up reel.
Test the drive after the procedure is completed.
Tape tangled along tape path - Tape appears to be tangled and damaged but intact. Return the drive after the
procedure is completed.
No damage to tape (or no apparent failure) - There appears to be no damage or slack to the tape. Return the
drive after the procedure is completed.
Tape Spooled off Supply Reel
Tape Pulled from or Broken near Leader Pin
Tape Broken in Mid-tape
Tape Tangled along Tape Path
No Apparent Failure or Damage to Tape
Tape Spooled off Supply Reel
Attention: DO NOT TOUCH THE OUTER GUIDE RAIL (2 in Figure 1). THIS RAIL IS VERY DELICATE AND EASILY DAMAGED.
Use the following procedure to remove a tape cartridge when the tape has spooled off the supply reel:
1. From the take up reel, pull an arm’s length of tape around the rear of the tape path and over the head and rollers on the
left side of the drive.
2. Set the drive on its left side with the head and tape path facing up.
3. Make sure the tape is not twisted. Untwist tape if required.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it onto the supply
reel (inside the cartridge).
5. Turn the supply reel (4 in Figure 1) clockwise, allowing the moistened tape to adhere to the hub as it winds around the
supply reel (inside the cartridge).
Figure 1. Rewinding the Tape onto the Supply Wheel
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