Error Code Cause and Action
5
Tape drive hardware problem. The drive determined that a tape path or read/write error occurred. To
prevent damage to the drive or tape, the tape drive will not allow you to insert a cartridge if the current
cartridge was successfully ejected. The error code may clear when you cycle power to the tape drive or
place it in maintenance mode. If the problem persists, replace the drive.
Note: Copy the drive dump to flash memory before returning the drive.
6
Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate the error
to faulty hardware or to the tape cartridge. Ensure the tape cartridge is the correct media type:
Ultrium -1, Ultrium -2, and Ultrium -3 tape cartridges are not supported in Ultrium-6 tape drives.
Drive will not accept an expired Cleaning Cartridge.
Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance Mode.
Drive will not write over existing datasets on a WORM cartridge. Ensure you are appending datasets
on WORM media rather than attempting to write over existing datasets.
If the tape cartridge is the correct media type, perform the following actions:
For Problems with Writing Data:
If the problem occurred while the tape drive was writing data to the tape, retry the operation with a
different cartridge:
If the operation succeeds, the original cartridge was defective. Copy data from the defective
cartridge and discard it.
If the operation fails and another tape drive is available, insert the cartridge into the other unit and
retry the operation.
If the operation fails, discard the defective cartridge.
If the operation succeeds, insert a scratch data cartridge into the first unit and run the drive
diagnostics.
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, the error was temporary.
If the operation fails and another tape drive is not available, insert a scratch data cartridge into the
unit and run the drive diagnostics.
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges, run the drive diagnostics.
The error code clears when you remove the tape cartridge or place the tape drive in maintenance mode.
For Problems with Reading Data:
If the problem occurred while the tape drive was reading data from the tape, perform one of the following
procedures:
If another tape drive is available, insert the cartridge into the other unit and retry the operation.
If the operation fails, discard the defective cartridge.
If the operation succeeds, insert a scratch data cartridge into the first unit and run the drive
diagnostics.
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, the error was temporary.
If another tape drive is not available, insert a scratch data cartridge into the unit and run the drive
diagnostics.
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges, run the drive diagnostics.
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