IBM InfoPrint 6700 Series User Manual

Fault Messages
325
BUFFER OVERRUN Yes Receive overrun (serial
interface).
1. Make a configuration printout.
2. Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send.
3. Set the printer serial interface
parameter to match those of the
host.
Calibration
warning
Yes The validator has detected
that it needs calibration. This
is a reminder message and
does not halt printing.
Press the PAUSE key to clear the
message. Perform the calibration
procedure described in the
Validator
User’s Manual
.
CALIBRATION FAIL
See Manual
Yes Calibration values derived
from Manual Calibrate were
not acceptable.
Run Manual Calibrate again.
CANNOT CALIBRATE
Disable Peel-Off
Yes Run Calibrate was attempted
with Peel-Off Media Handling
selected.
NOTE: You can perform
Auto Calibrate in Peel-Off
mode if Cal in Peel Mode =
Enable. Be prepared to catch
labels during Auto Calibrate.
1. Select another Media Handling
option in the QUICK SETUP or
MEDIA CONTROL menu.
2. Enable Cal in Peel Mode in the
CALIBRATE CTRL menu.
NOTE: Admin User must = Enable.
Checksum Failure Yes The validator detected that
the barcode fails checksum
or is missing the checksum
digit.
Verify that the checksum digit exists in
the barcode and that it is the correct
value.
CLEARING PROGRAM
FROM FLASH
Yes Emulation software
successfully loaded into
printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.
No action required.
CONTRAST TOO LOW
Check media
Yes Data validation error:
symbol contrast.
1. Adjust heat or change media.
2. Disable symbol contrast error
reports.
CUTTER FAULT
Jam or Cut Fail
Yes 1. Cutter assembly is not in
the closed position.
2. Cutter option was not able
to complete a full cut
cycle due to a jam.
3. Cutter PCBA detected
current overload and
opened circuit breaker on
cutter PCBA.
1. Place the cutter assembly in the
closed (up) position.
2. Clear obstruction from the cutter
assembly.
3. Insure media thickness is within
specification.
Wait a few minutes for the cutter
circuit breaker to automatically
reset.
Press PAUSE to clear the fault
message and resume printing.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution

IBM InfoPrint 6700 Series Specifications

General

Brand	IBM
Model	InfoPrint 6700 Series
Category	Printer
Language	English