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IBM System x3550 M4 Installation And Service Guide
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The
following
illustration
shows
the
internal
routing
and
connectors
for
the
3.5-inch
hot-swap
hard
disk
drives
SAS/SA
T
A
signal,
power
and
configuration
cables
with
the
SAS/SA
T
A
adapter
installed.
Figure
98.
3.5-inch
simple-swap
backplate
assembly
cable
connection
200
IBM
System
x3550
M4
T
ype
7914:
Installation
and
Service
Guide
217
219
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
11
Inspecting for Unsafe Conditions
11
Guidelines for Servicing Electrical Equipment
12
Safety Statements
13
Chapter 1. The IBM System X3550 M4 Server
19
The IBM Documentation CD
22
Hardware and Software Requirements
22
Using the Documentation Browser
22
Related Documentation
23
Notices and Statements in this Document
24
Server Features and Specifications
24
What Your Server Offers
28
Reliability, Availability, and Serviceability
31
IBM Systems Director
32
Server Controls, Leds, and Power
33
Front View
33
Operator Information Panel
35
Light Path Diagnostics Panel
36
Rear View
37
Server Power Features
40
Turning on the Server
40
Turning off the Server
41
Chapter 2. Installing Optional Devices
43
Instructions for IBM Business Partners
44
How to Send DSA Data to IBM
44
Server Components
44
System-Board Internal Connectors
46
System-Board External Connectors
46
System-Board Switches, Jumpers, and Buttons
47
System-Board Leds
50
System-Board Optional-Device Connectors
50
Installation Guidelines
51
System Reliability Guidelines
53
Working Inside the Server with the Power on
53
Handling Static-Sensitive Devices
54
Removing the Cover
54
Removing the Air Baffle
55
Installing Drives
56
Drive Ids
57
2.5-Inch Hot-Swap Hard Disk Drive Ids
57
2.5-Inch Simple-Swap Hard Disk Drive Ids
58
Installing Hot-Swap Hard Disk Drives
58
Installing Simple-Swap Hard Disk Drives
59
Installing an Optional DVD Drive
61
Installing an Optional DVD Drive Cable
65
Installing a Memory Module
67
DIMM Installation Sequence
70
Memory Mirrored Channel
71
Memory Rank Sparing
72
Installing a Memory Module
73
Installing an Adapter
74
Installing a Serveraid SAS/SATA Controller
77
Installing the Serveraid Adapter Memory Module
82
Installing a RAID Adapter Battery or Flash Power Module
83
Installing the Dual-Port Network Adapter
86
Installing a Power Supply
89
Installing a Hot-Swap Ac Power Supply
90
Installing a Hot-Swap DC Power Supply
93
Installing a Hot-Swap DC Power Supply
97
Installing a Hot-Swap Fan
99
Installing a USB Embedded Hypervisor Flash Device
101
Installing an Additional Microprocessor and Heat Sink
102
Thermal Grease
110
Installing a SAS/SATA 4 Pac HDD Option
111
Installing the Operator Information Panel Assembly
112
Completing the Installation
114
Replacing the Air Baffle
114
Replacing the Cover
115
Connecting the Cables
116
Updating the Server Configuration
117
Chapter 3. Configuring
119
Updating the Firmware
119
Configuring the Server
120
Using the Serverguide Setup and Installation CD
122
Serverguide Features
123
Setup and Configuration Overview
123
Typical Operating-System Installation
124
Installing Your Operating System Without Using Serverguide
124
Using the Setup Utility
124
Starting the Setup Utility
125
Setup Utility Menu Choices
125
Passwords
129
Using the Boot Manager
131
Starting the Backup Server Firmware
131
The Updatexpress System Pack Installer
132
Using the Integrated Management Module
132
Using the Remote Presence and Blue-Screen Capture Features
133
Obtaining the IMM Host Name
134
Obtaining the IP Address for the IMM
134
Logging on to the Web Interface
135
Using the Embedded Hypervisor
136
Configuring the Ethernet Controller
137
Enabling Features on Demand Ethernet Software
137
Enabling Features on Demand RAID Software
137
Configuring RAID Arrays
137
IBM Advanced Settings Utility Program
138
Updating IBM Systems Director
138
Installing a Newer Version
139
Installing Updates with Your Management Server Is Connected to the Internet
139
Installing Updates with Your Management Server Is Not Connected to the Internet
139
Updating the Universal Unique Identifier (UUID)
140
Updating the DMI/SMBIOS Data
142
Chapter 4. Troubleshooting
145
Start here
145
Diagnosing a Problem
145
Undocumented Problems
147
Service Bulletins
148
Checkout Procedure
148
About the Checkout Procedure
148
Performing the Checkout Procedure
149
Diagnostic Tools
150
Light Path Diagnostics
152
Light Path Diagnostics Leds
155
Power-Supply Leds
159
System Pulse Leds
163
PCI Riser-Card Leds
163
Event Logs
164
Viewing Event Logs through the Setup Utility
165
Viewing Event Logs Without Restarting the Server
165
Clearing the Event Logs
167
Post
167
IBM Dynamic System Analysis
167
DSA Editions
168
Running the DSA Preboot Diagnostic Programs
169
Diagnostic Text Messages
170
Viewing the Test Log Results and Transferring the DSA Collection
170
Automated Service Request (Call Home)
170
IBM Electronic Service Agent
171
Error Messages
171
Troubleshooting by Symptom
171
CD/DVD Drive Problems
172
General Problems
173
Hard Disk Drive Problems
173
Hypervisor Problems
175
Intermittent Problems
176
Keyboard, Mouse, or USB-Device Problems
176
Memory Problems
178
Microprocessor Problems
179
Monitor and Video Problems
180
Network Connection Problems
182
Optional-Device Problems
182
Power Problems
184
Serial-Device Problems
190
Serverguide Problems
191
Software Problems
192
Universal Serial Bus (USB) Port Problems
192
Video Problems
193
Solving Power Problems
193
Solving Ethernet Controller Problems
194
Solving Undetermined Problems
195
Problem Determination Tips
196
Recovering the Server Firmware (UEFI Update Failure)
197
In-Band Manual Recovery Method
198
In-Band Automated Boot Recovery Method
199
Out-Of-Band Method
200
Automated Boot Recovery (ABR)
200
Nx-Boot Failure
200
Chapter 5. Parts Listing, IBM System X3550 M4 Type 7914
201
Replaceable Server Components
201
Structural Parts
210
Power Cords
211
Chapter 6. Removing and Replacing Components
215
Returning a Device or Component
215
Internal Cable Routing and Connectors
215
Cabling SAS/SATA Serveraid Controller
216
Cabling Backplane
217
Cabling RAID Adapter Battery or Flash Power Module
220
Cabling Specpower
221
Cabling DVD Drive
222
Cabling Operator Information Panel
223
Cabling Front USB and Video Connector
224
Removing and Replacing Server Components
225
Removing and Replacing Structural Parts
225
Removing the Cover
226
Replacing the Cover
227
Removing the Air Baffle
228
Replacing the Air Baffle
229
Removing a RAID Adapter Battery or Flash Power Module
230
Replacing a RAID Adapter Battery or Flash Power Module
231
Removing a RAID Adapter Battery or Flash Power Module Holder
234
Replacing a RAID Adapter Battery or Flash Power Module Holder
235
Removing and Replacing Tier 1 Crus
236
Removing Hot-Swap Hard Disk Drives
236
Replacing Hot-Swap Hard Disk Drives
237
Removing Simple-Swap Hard Disk Drives
240
Replacing Simple-Swap Hard Disk Drives
241
Removing a DVD Drive
243
Replacing a DVD Drive
245
Removing the DVD Drive Cable
249
Replacing the DVD Drive Cable
251
Removing a Memory Module
254
Installing a Memory Module
255
Removing a PCI Riser-Card Assembly
262
Replacing a PCI Riser-Card Assembly
263
Removing the PCI Riser-Card Bracket from the Riser Card
264
Replacing the PCI Riser-Card Bracket to the Riser Card
265
Removing an Adapter
266
Replacing an Adapter
268
Removing a Serveraid SAS/SATA Controller
271
Replacing a Serveraid SAS/SATA Controller
272
Removing the Serveraid Adapter Memory Module
277
Replacing the Serveraid Adapter Memory Module
278
Removing the Dual-Port Network Adapter
279
Replacing the Dual-Port Network Adapter
280
Removing a Hot-Swap Fan
284
Replacing a Hot-Swap Fan
285
Removing a Power Supply
287
Replacing a Power Supply
293
Removing the Hot-Swap Drive Backplane
302
Replacing the Hot-Swap Drive Backplane
304
Removing the Simple-Swap Drive Backplate Assembly
307
Replacing the Simple-Swap Drive Backplate Assembly
308
Removing a USB Embedded Hypervisor Flash Device
310
Replacing a USB Embedded Hypervisor Flash Device
311
Removing the System Battery
312
Replacing the System Battery
314
Removing the Bezel
316
Replacing the Bezel
317
Removing the Front USB Connector Assembly
318
Replacing the Front USB Connector Assembly
320
Removing the Front Video Connector Assembly
322
Replacing the Front Video Connector Assembly
323
Removing the Operator Information Panel Assembly
325
Replacing the Operator Information Panel Assembly
326
Removing and Replacing Tier 2 Crus
328
Removing a Microprocessor and Heat Sink
328
Replacing a Microprocessor and Heat Sink
333
Removing the Heat-Sink Retention Module
342
Replacing the Heat-Sink Retention Module
343
Removing the System Board
344
Replacing the System Board
348
Appendix A. Integrated Management Module II (IMM2) Error Messages
353
80070202-0701Xxxx
423
80070204-0A01Xxxx
423
81070202-0701Xxxx
583
81070204-0A01Xxxx
583
81070204-0A02Xxxx
583
Appendix B. UEFI/POST Diagnostic Codes
683
Crtm Update Aborted
699
Boot Configuration Error
699
DIMM Disabled
699
Appendix C. DSA Diagnostic Test Results
703
DSA Broadcom Network Test Results
703
DSA Brocade Test Results
709
DSA Checkpoint Panel Test Results
714
DSA CPU Stress Test Results
715
DSA Emulex Adapter Test Results
718
DSA EXA Port Ping Test Results
720
DSA Hard Drive Test Results
721
DSA Intel Network Test Results
722
DSA LSI Hard Drive Test Results
726
DSA Mellanox Adapter Test Results
727
DSA Memory Isolation Test Results
728
DSA Memory Stress Test Results
776
DSA Nvidia GPU Test Results
778
DSA Optical Drive Test Results
782
DSA System Management Test Results
785
DSA Tape Drive Test Results
795
Appendix D. Getting Help and Technical Assistance
799
Before You Call
799
Using the Documentation
800
Getting Help and Information from the World Wide Web
800
How to Send DSA Data to IBM
800
Creating a Personalized Support Web Page
801
Software Service and Support
801
Hardware Service and Support
801
IBM Taiwan Product Service
801
Notices
803
Trademarks
804
Important Notes
804
Particulate Contamination
805
Documentation Format
806
Telecommunication Regulatory Statement
806
Electronic Emission Notices
807
Federal Communications Commission (FCC) Statement
807
Industry Canada Class a Emission Compliance Statement
807
Avis de Conformité À la Réglementation D'industrie Canada
807
Australia and New Zealand Class a Statement
807
European Union EMC Directive Conformance Statement
808
Germany Class a Statement
808
Japan VCCI Class a Statement
809
Japan Electronics and Information Technology Industries Association (JEITA) Statement
810
Korea Communications Commission (KCC) Statement
810
Russia Electromagnetic Interference (EMI) Class a Statement
810
People's Republic of China Class a Electronic Emission Statement
810
Taiwan Class a Compliance Statement
811
Index
813
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IBM System x3550 M4 Specifications
General
Brand
IBM
Model
System x3550 M4
Category
Server
Language
English
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