3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster solution before you update the code.
4. Unplug and restore AC power cord, then, perform step 1 and 2 again.
5. If problems still occurred, (trained technician only) replace the system board.
8007021b-0301xxxx Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 1
QPILinkErr)
Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007021b0301xxxx or 0x8007021b0301xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Check for a server firmware update.
2. Make sure that the installed microprocessors are compatible.
3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2
expansion board).
4. (Trained technician only) Replace microprocessor 2.
5. (Trained technician only) Replace microprocessor 2 expansion board.
8007021b-0302xxxx Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 2
QPILinkErr)
Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007021b0302xxxx or 0x8007021b0302xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Check for a server firmware update.
2. Make sure that the installed microprocessors are compatible.
3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2
expansion board).
4. (Trained technician only) Replace microprocessor 2.
5. (Trained technician only) Replace microprocessor 2 expansion board.
8007021b-0301xxxx • 8007021b-0302xxxx
Appendix A. Integrated management module II (IMM2) error messages 409
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