Troubleshooting Charts
Error Codes or Messages
The following table contains error codes or messages and specified
action to take.
Note: In the charts,
x
or
n
can be any character.
Problem Action
0200 (Failure Fixed Disk) Do the following:.
1. Turn off the computer.
2. Remove, then re-install the hard disk drive securely. See the
“Upgrading the Hard Disk Drive” on page 57.
3. Turn on the computer.
If you still have a problem, have the computer serviced.
021x (Keyboard error) Make sure no object is placed on the keyboard or on the
external keyboard, if you have one; also check for stuck keys.
Power off the computer and power off all attached devices.
Power on the computer first; then power on the attached
devices.
If you still have a problem, do the following:
If an external keyboard is connected, do the following:
– Turn off the computer and disconnect the external key-
board; then turn on the computer. Make sure that your
keyboard operation is correct. If it is, have the external
keyboard serviced. Otherwise, have the computer ser-
viced.
– Make sure that the external keyboard is connected to the
correct connector if connected to computer using the
keyboard/mouse cable.
023x (Memory error), 0281 (Memory size
error)
Verify that the DIMM option is correctly installed; otherwise,
contact your IBM reseller or IBM marketing representative for a
replacement. The computer may also need to be serviced.
0250 (System battery is dead – Replace
and run SETUP)
The CMOS clock battery needs to be replaced. Have the com-
puter serviced.
0251 (System CMOS checksum bad –
Default configuration used)
The CMOS may have been corrupted or modified incorrectly.
Enter the BIOS Setup Utility and load the default settings; then
restart the computer. If you still have a problem, have the com-
puter serviced.
Solving Computer Problems 109
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