Troubleshooting Charts
Recovering Lost or Damaged Software
This section describes how to recover lost or damaged software. The
following table shows what is needed to recover your system.
Problem Tools Provided For More Information
Windows 98, Windows 95 and Windows NT
You need to diagnose your com-
puter.
Use the PC-Doctor program. See “Using the PC-Doctor
Program” for general information.
You need to recover a lost or
damaged device driver.
Use the ThinkPad Software
Selections CD.
See “Using the ThinkPad Soft-
ware Selections CD” on page 133
for general information. The
CD-ROM also contains online
help for detailed instructions.
You need to recover (reinstall) a
lost or damaged software applica-
tion.
Use the ThinkPad Software
Selections CD.
See “Using the ThinkPad Soft-
ware Selections CD” on page 133
for general information. The
CD-ROM also contains online
help for detailed instructions.
You need to recover your entire
hard disk.
Use the Recovery CD (Windows
98 and Windows 95 only).
See “Using the Recovery CD” on
page 134 for general information.
OS/2, Windows 3.11 or DOS users
You need to recover a lost or
damaged device driver.
Go to the ThinkPad Web site to
download the latest hardware
device driver diskettes; then install
them.
See the web site for general infor-
mation.
Using the PC-Doctor Program
The PC-Doctor program allows you to run diagnostics tests on your
computer. You have the option to run test sets, or individual tests.
To run PC-Doctor, do as follows:
1. Click Start.
2. Move the cursor to Programs, PC-Doctor; then click PC-Doctor
for Windows.
3. Follow the instructions on the screen.
132
ThinkPad 390X User's Reference
To Next Page
Loading...
Need help?
General