Troubleshooting Charts
Problem Action
The internal modem
does not work when you
start your computer from
an operating system
other than Windows 98
or Windows 95.
The operating system might be sharing the same IRQ levels as your modem. The
ThinkPad modem software might not work under these conditions. You must
cancel the IRQ shared condition to use the modem.
To cancel the IRQ shared condition, see the
Online User's Guide
.
PC Card Problems
Problem Action
The PC Card shows
"Ready", but it does not
work correctly.
Make sure that:
The system resources reserved for the PC Card do not conflict with other
system devices.
Refer to "Resolving System Resource Conflicts" in the Online User's Guide.
The resources reserved for the PC Card match the settings in the application
program.
If you are using a network card, check the I/O port address, IRQ level, and
memory window address.
A system resource con-
flict occurred when a PC
Card was used.
See "Resolving System Resource Conflicts" in the
Online User's Guide
.
The system cannot start
from the PC Card.
Make sure that the correct system resources are being used for the PC Card.
You cannot use PC
Cards other than IBM
ones in the OS/2 Warp
environment.
If you do not have the PC Card device driver for OS/2 but you have one for DOS,
your PC Card may run in the VDM (Virtual DOS machine) environment. Refer to
the "Virtual Card Services" section in the
Online User's Guide
for setting the VDM
and the sample configuration files on the PCMCIA Installation Diskette for OS/2.
If the PCMCIA Installation Diskette for OS/2 did not come with the computer, go to
the IBM Web site to get the drivers. Refer to “Recovering Lost or Damaged
Software” on page 132.
Solving Computer Problems 123
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