Service Hints & Tips
– hibernation: All tasks are stopped. The memory data and the
current status of the computer are stored in the hard disk
drive; then the power is turned off.
Decrease the LCD brightness.
Use Advanced Power Management (APM). Each operating
system comes with its own power management system.
Stop the power supply to a serial device if it is not in use.
Remove the battery pack and keep it in a cool place if you will
not be using the computer for a long period.
Getting Service
Always read “Solving Computer Problems” on page 95 before
calling IBM.
During the warranty period, you can get help and information from
the International Warranty Service (IWS) in your country. Before you
call, fill out the front of this card. Also have:
Exact wording of any error messages
Hardware and software configuration information
Description of the problem
Information and serial numbers of any options installed on your
system
International Warranty Service
This IBM product is eligible for service internationally wherever your
machine type is sold by IBM. Your computer must be registered to
receive international service. To register, call one of the following
IWS offices:
Southeast Asia, Australia, New Zealand, and Hong
Kong:
61-2-9354-4171
Canada, Latin America, and the U.S.: 1-800-497-7426
or 248-740-1215
Europe, Middle East, and Africa: 44-1475-893638
Japan, Korea, China (except Hong Kong), and
Taiwan:
81-462-73-7598
Getting Familiar with Your Computer 43