prox.pad Installation/Programming Manual
1.6 Technical Support
Service Company: Before calling IEI for installation assistance, refer to Chapter 5, Troubleshooting. This chapter includes a list of
common system problems, possible causes, and corrective actions plus easy-to-use diagnostic flow charts. To contact IEI’s Technical
Support department, call 1- 800-343-9502 Monday through Friday. Questions can also be submitted through our website at
www.ieib.com. You can also download an electronic version of this manual from this site.
End User: Please contact your service company.
1.7 Warranty
International Electronics Incorporated (IEI) warrants its products to be free from defects in material and workmanship, when they
have been installed in accordance with the manufacturer’s instructions, and have not been modified or tampered with. IEI does not
assume any responsibility for damage or injury to person or property due to improper care, storage handling, abuse, misuse, normal
wear and tear, or an act of God.
IEI’s sole responsibility is limited to the repair (at IEI’s option) or the replacement of the defective product or part when sent to IEI’s
facility (freight and insurance charges prepaid), after obtaining IEI’s Return Merchandise Authorization. IEI will not be liable to the
purchaser or any one else for incidental or consequential damages arising from any defect in, or malfunction of, its products.
This warranty shall expire two years after shipping date for prox.pad Keypads. Except as stated above, IEI makes no warranties, either
expressed or implied, as to any matter whatsoever, including, without limitation to, the condition of its products, their merchantability,
or fitness for any particular application.
Document # 6055676, Rev 2.2, D4b Page 9 of 86
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